One of the best things about growing in an AeroGarden is that you are able to feed yourself and your family food that is not only good for you, but safe for you. Giving people the ability to grow their own fresh lettuces, herbs and vegetables year round brings people one step closer to their food and knowing where it comes from, who has handled it, and how it’s been treated. When you watch your food grow on your kitchen counter, you’ll know that it’s as fresh and healthy as it can be, because you picked it yourself, minutes before enjoying it. Hopefully, that closer relationship with food gets people thinking about where the rest of their food comes from, and how sustainable, healthy and good for them (and the planet) all their food is.
Produce grown in your own kitchen does not carry the risk of food-borne illness via bacterial contamination that can come from commercial packaging, handling, or soil organisms (e.g., bacteria such as E. coli). (For references, click here.) During cold and flu season, or with recent wide-spread virus concerns, knowing who has handled your food is a concern that weighs heavily on our minds.
And we know that food grown in an AeroGarden can actually be better for you than produce from your supermarket. There are actually more vitamins, antioxidants and phytonutrients in AeroGrown produce than in most “certified organic” produce purchased from the supermarket: (References to studies cited below may be found here.)
Hundreds of studies have shown that many vitamins, antioxidants, and other phytonutrients degrade during post-harvest transportation and storage (average time 5-14 days) before reaching the consumer. Supermarket produce is often picked before ripe - before vitamins, antioxidants, and phytonutrients reach maximum levels.
AeroGarden produce is as “local” as you can possibly get! Keeping your food chain short maintains the nutritional value of what you eat, is better for the planet and keeps illness-causing germs at bay.
Hi there
I’m interested in the garden but it doesn’t specify which plant is in each pod. Only says herbs. What are those herbs?
Thanks
Gurv
Hello! In our Gourmet Herb seed pod kit, you'll get a mix dependent upon the size garden you are selecting. For a Sprout, you'll receive 1 Genovese Basil, 1 Curly Parsley and 1 Dill seed pod. For the Harvest 6-pod garden, you'll get 1 Genovese Basil, 1 Thai Basil, 1 Curly Parsley, 1 Flat Leaf Parsley, 1 Dill and 1 Mint seed pod. You can find more specifics around the Gourmet Herb seed pod kits here: https://www.aerogarden.com/nsearch/?q=gourmet+herb
I have an aerogarden 360 and would like to order the signature cherry tomatoes in a 3 pod set since the 6 pod would be too big for my aerogarden
Is this available?
Please respond.
Thank you
Annette Indovina
Hello Annette. The 6-pod kit of cherry tomatoes was designed for your 6-pod garden. You shouldn't have any trouble growing all the pods in your 360. The cherry tomatoes don't come in 3 pod since they need more grow height than is available in our 3-pod Sprout garden.
How long can you store extra seed kits that are not yet in use?
We recommend using seed pod kits within a year. Happy growing!
Where can you store the ones that are not in use?
Your spare seed pods can store in a cool, dry place for several months.
Wanted to order now. Can someone call me by phone or l can call you?
Due to current lockdown orders, we are not able to accept phone calls in our Customer Service department. I would recommend filling out the contact form here: https://www.aerogarden.com/contact-support
I. I would like vegetables for a 6 pod. Never have used this machine. I bought it sometime 2015. I want to use it
How exciting! You can find our cherry tomato and thai pepper seed pod kits for 6-pod gardens here: https://www.aerogarden.com/seed-kits/tomato-pepper-seed-kits.html. Happy growing!
Dot want to garden on my knees. Put farm xl on table.
Now cannot see display on on light shield. How to see display without climbing a ladder. 76 yes old no ladders.
Anything we can do.?
Growing well otherwise.
Do you have organic options?
Will lettuce and spinach regrow well when you cut it?
Thank you
All our seeds are non-GMO and our liquid plant food is sourced from natural minerals and materials, like rock and earth. There are no synthetic chemicals in our products.
Lettuces will grow back after pruning or harvesting. For more information on how to harvest lettuce, check out our page here: https://www.aerogarden.com/blog/its-a-harvest-party-salad-greens/
I have a 9 pod unit and would like to grow lettuce and herbs both. Or lettuce, herbs and tomatoes. Is there any reason I can’t have a combo?
Hi Karen! You should be fine growing herbs with lettuce, but tomatoes and other fruiting plants should be grown alone. They just get so big it's hard for other plants to get the light they need. Just set your garden to the mode that matches whatever is more abundant in your mixed garden.
Will my basil continue to grow? It is much shorter than the tomatoes
Hi Trud. We don't recommend growing other plants with tomatoes and other fruiting varieties. The fruiting plants get too large for the other plants to get enough light. You'll have better luck growing the basil after you've finished with your tomato plant and are ready to restart your garden fresh.
I need instructions for settings (how to set programs or times) for the computer on the base. Harvest elite. Cher c
Hello Cher! The product guide for the Harvest Elite 2018 can be found here: https://www.aerogarden.com/media/wysiwyg/kbase/guides/QSG_AG_HarvestElite-2018_010419_WEB.pdf
If this is not the garden you're referring to, you can find the full collection of product guides here: https://www.aerogarden.com/product-guides
Everything (herbs)was growing beautifully
Then I noticed something was eating my mint and basil. I also noticed several tiny bugs on the windowsill would that be because of the water even though it’s enclosed?
Any suggestions to both questions
Hi Carol! Getting bugs in your garden is a huge bummer! But they can be treated. Often times bugs ride into our homes on our clothes, our pets, or through an open window. Here's a great article about treating an aphid problem. Good luck!
I have a 6 pod system can I get a combination of two cherry tomatoes and one golden harvest cherry tomatoes in a one pod kit for $14.36?
Hello Leroy, You can get two cherry tomatoes and one golden harvest cherry tomato in a 3 pod custom tomato/pepper kit! https://www.aerogarden.com/custom-tomato-pepper-seed-pod-kit-3-pod.html Today it is on sale, but yes, full price would be $14.95. Hope this helps!
Hello, I’m having a horrible time with your customer service. My product still hasn’t shipped and it’s been a while since anyone responded to me. This is really disappointing customer service.
Hello Derek, We do apologize for the delay in response and for any possible delay in this shipment of your recent order. Our warehouse is working extra hard and shipping during these extraordinary times. With new mandatory frequent cleanings at our warehouse, and a significant increase in our order volumes, we are experience longer than normal wait times. Please be patient and a customer service rep with get to your inquiries in the order they were sent.
My sage and thyme are not growing can someone tell me why I have a 6pod garden the basil and the dill are taller the the garden parts I have to remove it from. The garden is this why the others are not growing. Help can I remove those two and put them in a jar with water
Hello, sorry to hear your two pods did not sprout. If it has been over 21 days, you may email our customer service team for free replacements. If they did sprout and they are just very small compared to the basil and dill, then this is very normal because sage and thyme are slower growers. You can trim back your dill and basil to ensure the other two plants are receiving enough light. We have seen many people transfer their pods into jars of water with much success for a temporary fix. Thanks
Really enjoying my seed starting kit with my Harvest Elite. Have started carrots, tomatoes, kale, lettuces & even mini container carrots from our local supplier Renee's Garden Seed Company! Hoping to get them in the ground soon. Would love to step up to a new Bounty Elite with the touch screen. When will you have the 2020 models out?!
Hello Naika! What wonderful news, hope you have a great harvest! We are working on getting our Bounty AeroGardens back in stock. Keep checking our website or sign up for out email list to be the first to find out!
Can I use 2 different 3 pod kits with my 6 pod aerogarden? This is literally the best ever
Hello! You can definitely mix seed pod kits, however it's best to keep them to the same types of plants, such as all herbs or all salad greens. If you are going to mix types, salad greens and herbs mix best together. They won't overtake each other and will usually accommodate the same light hood height well.
So glad you are enjoying your garden!
Hi
I’ve ordered the bounty elite artisan, it has not shipped yet, I would like to order other items
Can I have them shipped with the garden to avoid shipping.
On m’y garden order it said I get free shipping, why is there a $40+ shipping charge?
Thank you
Brigitte
Hello Brigitte! You may be able to adjust your order before it ships. I recommend sending a note to customer service and someone can reach out to you to help facilitate the change: https://www.aerogarden.com/contact-support. Good luck!
This year I added the 23 pot seed starter system to my Harvest. Only two of the seeds sprouted. These are the same seeds I also planted in another Harvest in 'grow anything' pots right next to the failures. So, it's not the seeds. I suspect that there is something wrong with sponges I got with the kit. I have three refill packs, so I'm starting over with sponges from a different pack. Do you have any recommendations?
I'm sorry you had trouble with your seed starting. I would make sure you're getting the seed fully into the pod and that the pod is seated properly into the well of the tray. Good luck!
I finally got my order this week and discovered today that an entire 12-pod custom herb kit was missing from my order. Your phones are down and your contact form doesn’t have an option for problems with an order. How can I get someone from customer service to contact me?
We're so sorry to hear that! There's still a chance the custom kit will be shipped separately for packaging reasons, but if you want to check the status or request visibility into its whereabouts, we definitely recommend using the Contact Us form: https://www.aerogarden.com/contact-support
You can chose "Check Order Status" or "General Question" as the drop down selection. We'll also give the Customer Service team a heads up to make sure they look out for your email. Thanks for reaching out!
Do I need to wash the herbs before I eat them? Also, I am writing a magazine story about the AeroGarden, which I purchased when the pandemic began. Can you help me connect to a press or communications rep at the company to speak with. Thank you so much.
Hello Kathy, washing the herbs before you consume is totally up to you. Some people feel you don't need to because there are no toxic sprays being used, but others, like me, like to rinse them just for the fact of possible dust or animal fur in the house. Per your question about getting in touch with a communications rep, I will forward your comment on and go from there. Thanks!
Once you trim the herbs - what is the best way to store them if you can't use them the same day or two - in a glass of water? In the fridge? Wash first or not?
Hey Kathy, check out this blog on some great methods on how to store your herbs https://www.aerogarden.com/blog/how-do-i-harvest-dry-or-store-my-herbs/. Hope this helps!
Hello,
How much nitrate residual is in plants ready to harvest grown with the Aerogarden? I have read that hydroponic gardens produce plants with a high nitrate content. Is this accurate?
Hello Carli, I do not know the answer to this question. I will pass it on to our science/lab team and see what they say. Thanks!
I am considering an Aerogarden for a specific spot on my kitchen counter. I'd like to learn the height, length, depth and weight dimensions of each garden to ensure they will fit OK. Where can I find this info?
Hello Lori, take a look at our comparison page! https://www.aerogarden.com/catalog/product_compare/index/ Hope this helps :)
Hi,
Is customer service answering emails? I have tried contacting them a few times over the last month via phone and email trying to get an idea of when the Bounty Elite will be back in stock on aerogarden.com but have gotten 0 response. Reviews all around the web say customer service via email is terrible (even before the pandemic). This mirrors my own experience is making me wonder if I should consider other vendors?
Hello Bri, I'm sorry that you're having a hard time finding product and getting in contact with customer service. Both are areas we are currently trying to expand. I believe we have a wonderful customer service team (I am biased) but we are struggling to keep up with the massive influx of orders and responses. We have almost quadrupled our team and our garden orders and are finally catching up! I unfortunatly do not know when Bounty AeroGardens will be back in stock, best advice I can offer is keep checking emails or website for updates, and our CS team will respond to your inquires. Our phone lines are off for the time being while everyone works from home, so the best way to get in contact is through our website or direct messages on social media. Wish I could be of more help, thank you for your patience.
What do you recommend for transplanting from the aero garden into soil? I can’t separate the plant from the sponge unit without significant damage to the roots.
Hello Paul, we do not recommend separating the sponge from the plant when transferring into the soil. You will very likely damage the roots and no one wants that! Instead see if you can gently cut off the plastic basket, but if are still concerned about damaging the roots, then just leave it on and plant it all together! Also keep in mind that when you make the transfer, really flood the soil so the plant is less shocked from the transition. Hope this helps!
I bought an Heirloom Salad Greens Seed Pod Kit.
So far I have had three pods that will not sprout - have followed all directions correctly and have left them for up to three weeks even though they should have sprouted between 4-8 days. Disappointing to say the least!
Hello Sarah, sorry about the disappointing news! We have a 100% guarantee on our pods that do not germinate, so if you would please reach out to our customer service team, they will get you replacements! You can currently contact them through this link: https://www.aerogarden.com/contact-support or by reaching out on direct message on Facebook or Instagram. Unfortunately, I am unable to help (unrelated to CS team), but once they get all your info you will get those pods. Please be patient, response times are taking longer than average. Thank you