FAQ's

  1. What is the shelf life of an AeroGrow seed kit?

    What is the shelf life of an AeroGrow seed kit?
    We guarantee germination of our seed kits for one year after purchase from any authorized seller. Generally, the seeds in a seed kit will remain viable for two years from the date of assembly if stored in a cool, dry location. As seeds get older, their germination rate falls and the average number of days to germination will rise - so if you...
  2. AeroGarden Sustainability

    AeroGarden Sustainability
    As an appliance, the AeroGarden is   -- Designed for re-use, again and again, year after year -- Designed for energy efficiency (the AeroGarden Classic uses less electricity than a 60 watt light bulb, new LED models only 30 watts or less) -- AeroGarden is constructed entirely of recyclable components.  Any and all parts can be taken to any facility that...
  3. My tomatoes have lots of green fruit but will not ripen.

    My tomatoes have lots of green fruit but will not ripen.
    If your tomato plants have lots of fruit that isn't ripening, it may be that the plant doesn't have the energy to "feed" all of them. Imagine a mother cat trying to feed a litter of twenty-five kittens! If your plants are loaded with green tomatoes, consider removing some to let the rest get more of the mother plant’s energy...
  4. How to pollinate AeroGarden tomatoes and peppers

    How to pollinate AeroGarden tomatoes and peppers
    Unpollinated flowers simply fall off the plants without setting fruit, and failure to pollinate is one of the greatest causes of disappointment in growing tomato and pepper plants.    Many plants, including tomatoes, peppers, cucumbers and melons require pollination in order to produce fruit. When growing outdoors, this critical step is performed by wind, animals, bees and other insects. When...
  5. How do I set up alerts?

    How do I set up alerts?
    From your AeroGarden App, while on the AeroGarden Home page: 1. Go to the App menu on the upper right corner 2. Select "Account Settings" 3. Select "Notification Options" And turn On any notifications you would like to receive.
  6. Will my AeroGarden connect to Facebook?

    Will my AeroGarden connect to Facebook?
    No, your AeroGarden Bounty Wi-Fi connects to your preferred local Network in order to talk to your AeroGarden App.  It does not connect directly to the Internet, thus it cannot connect to Facebook. However, from your AeroGarden App, you can connect to any of your preferred Social Media Networks: Facebook, Twitter, YouTube, Instagram, Pinterest and our very own AeroGarden blog.  From...
  7. My Seeds aren't germinating

    My Seeds aren't germinating
    One of my seed pods didn't germinate Our 100% germination guarantee means that all pods in our Seed Kits are guaranteed to germinate. If one of your Seed Pods did not sprout after three weeks of planting, please contact our Customer Service Department at 1-800-476-9669 and one of our agents will be glad to order you a replacement pod.  If...
  8. My plants aren't growing/appearing healthy

    My plants aren't growing/appearing healthy
    If your seeds germinated but plant growth is stalled or the plants look unhealthy, it's not because they are "defective;" either they are not getting something they need, or they are getting something they don't need. Here's what to check: WATER: The problem could be that the source water you are using is "hard" or has a high mineral content. Plants grown in...

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