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AeroGarden Customer Service & Support

One (or more) of my seeds hasn't germinated. Is something the matter?

Maybe nothing! Germination times are different for different plants. Among herbs, basil is usually fast, 2-3 days; parsley and cilantro can take 2 weeks or more. Flower seeds have a notoriously wide range of germination dates even within the same species. However, three weeks after planting, call Customer Service (800-476-9669) to report non-germination and we will send you a warranty replacement.