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AeroGarden Customer Service & Support

How to Test & Adjust - Pump, Aerator/Airstone Cycles

Learn how to customize and troubleshoot your AeroGarden to ensure your plants grow happy, healthy and fresh!


Harvest & Harvest Wi-Fi (Pump Cycle):
*Note: The Pump runs 5 minutes every hour. Follow the steps below to learn how to maintain your AeroGarden for maximum performance:
  • Quickly press and release the 'OK Menu' button; twice.
  • Press & release the 'Down' arrow 4 times until your control panel displays, 'Test Pump'.
  • Press & release the 'OK Menu' button to accept.
  • At this point, lift up your Grow Deck to see water flowing from your Pump Nozzle like a fountain.
  • If your Pump does not run in Test Mode, please contact our In-Home Grow Experts.

Sprout LED & CFL (Aerator Cycle):
*Note: The Aerator Cycle & Light Cycle share the same settings. If you don’t see any bubbles coming from the Aerator please follow the steps below:
  • Quickly press and release the yellow ‘Light’ button. (Lights must be on to reset the Light & Aerator Cycles).
  •  At the time you want the lights to go "On", unplug the AeroGarden and then plug it back in. Your lights and Aerator are now set to turn on at that specific time everyday.
  • If you don’t see any bubbles coming from the Aerator please contact our In-Home Grow Experts. We’re here to help!

 Farm / Bounty / Harvest (Touch Screens - Pump Cycle):
*Note: During Germination Mode, the Pump will run 1hr every 12hrs. Follow the steps below to learn how to check your Pump Cycle for maximum performance:
  • First make sure you're on the Home Screen. This screen displays your Light Cycle, Water Level & Liquid Plant Food Icons. It also tells you the time of day, and the age of your plants!
  • To Test your Pump tap the large 'Water Drop Icon' located in the center of your screen
  • Tap 'Pump Settings'
  • Then press ‘Test Pump’
  • The Pump should run for 5mins. (It may run longer depending on the current settings).
  • At this point, lift up your Grow Deck to see water flowing from your Pump Nozzle like a fountain.
  • If your Pump does not run in Test Mode, please contact our In-Home Grow Experts. We’re here to help!

Classic 6 (Aerator Cycle ):
*Note: The Airstone oxygenates the water for 24hrs! Follow the steps below to learn how to check your Airstone for maximum performance:
  • If you don’t see any bubbles coming from the Aerator please contact our In-Home Grow Experts. We’re here to help!

Ultra (Airstone Cycle ):
*Note: During Germination Mode, the Pump will run 1 hr out of every 12 hrs. Follow the steps below to learn how to maintain your AeroGarden for maximum performance:
  • Press the ‘Home’ button to access the menu.
  • Press the ‘Down Arrow’ button three times to select ‘More Options,’ then press the ‘OK’ button.
  • Press the ‘Right Arrow’ button to select ‘Custom Settings,’ then press the ‘OK’ button.
  • Press the ‘OK’ button three times.
  • Press the ‘Down Arrow’ button to select ‘Customize Pump,’ then press the ‘OK’ button to continue.
  • Press the ‘Down Arrow’ button to select ‘Customize Settings,’ then press the ‘OK’ button to continue.
  • Press or Hold the up/down arrow buttons to change how long you’d like your Pump to stay ON for. (We recommend changing the Pump ON for 1 minute).
  • Press the ‘OK’ button to advance to the Minutes OFF option screen. Press or Hold the up/down arrow button to change the Pump Cycle duration. (We recommend changing the Pump OFF to 0). Then Press the ‘OK’ button to continue.
  • Press & Release the ‘OK’ button twice more to confirm settings.
  • At this point, lift up your Grow Deck to see water flowing from your Pump Nozzle like a fountain.
  • If your Pump does not run please contact our In-Home Grow Experts. We’re here to help!
  • If your Pump is working please follow the steps above to change the Pump Cycle to our recommended time. (60 ON - 720 OFF).




Legacy AeroGardens





 Extra / Deluxe / Pro Series (Pump Cycle):
  • To test the Pump, Press & Release the ‘Pump Select’ button.
  • At this point, lift up your Grow Deck to see water flowing from your Pump Nozzle like a fountain.
  • If your Pump does not run please contact our In-Home Grow Experts. We’re here to help!

Classic 7 (Airstone Cycle):
*Note: The Airstone oxygenates the water for 24hrs! Follow the steps below to learn how to check your Airstone for maximum performance:
  • If you don’t see any bubbles coming from the Aerator please contact our In-Home Grow Experts. We’re here to help!

AeroGarden 3 / 3SL (Aerator Cycle):
*Note: The Aerator Cycle & Light Cycle share the same settings. If you don’t see any bubbles coming from the Aerator please follow the steps below:
  • Quickly press and release the yellow ‘Light’ button. (Lights must be on to reset the Light & Aerator Cycles).
  •  At the time you want the lights to go "On", unplug the AeroGarden and then plug it back in. Your lights and Aerator are now set to turn on at that specific time everyday.
  • If you don’t see any bubbles coming from the Aerator please contact our In-Home Grow Experts. We’re here to help!