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AeroGarden Customer Service & Support


There was a power outage and now the AeroGarden settings are acting funny.


li>If you don't see a battery or a battery holder, then reassemble  the AeroGarden and perfrom the Factory Reset described above.             
  • If there is a battery, proceed to the next step 
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    To  Perform A Factory Reset on a Classic AeroGarden With a Lithium Battery      

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    • Remove the battery.       
    • Wait 30 seconds        
    • Plug the AeroGarden back in.       
    • Then reinstall the battery.       

    The AeroGarden is now reset, and should maintain its settings.  (NOTE: The battery should be replaced every 6 months.  It’s a common size watch battery, model # CR-2032, available any where batteries are sold.)  

     

    To  Perform a Factory Reset on AeroGarden 3-pod Models 

     

    • Press and hold the “Reset” button.
    • As you continue holding, the “Add Nutrients” light will blink 3 times, then the “Replace Grow Bulbs” light will blink 3 times.
    • When both lights begin blinking at the same time, release the “Reset” button and then immediately push and release it  again. Your 3-pod AeroGarden has now been reset!  

    Occasionally, especially if the AeroGarden was not plugged into a surge protector, an internal fuse will blow and your AeroGarden will lose all functionality.  If the factory reset does not restore your settings, please contact Customer Service at 1-800-476-9669.      


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